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The countertop card machine – Ingenico Desk 3500

The countertop card machine that plugs in and stays put. This one does the basics, but does them well – and accepts all payment methods in one place. And, if you get started, we’ll waive the Ingenico Desk 3500 terminal hire fees for 3 months*.

*New Tyl by NatWest customers only. Minimum 12-month contract. After 3 months standard hire fees per device will apply. Additional fees may apply for data usage or app downloads. Early cancellation fees may apply, eligibility criteria and fees apply.

Image of the ingenico desktop card machine

What do I get with the Ingenico Desk?

If you need a countertop card machine that takes payments from one place, and that’s pretty much it – we hope you’ll love the Ingenico Desk. As long as you’re plugged in via Ethernet, you’ll be ready to go.

This countertop terminal can also help your business meet security requirements with its secure operating system. Plus, it’s designed with the environment in mind, with as little energy waste as possible.

£13.99+ VAT per month^

3 months free*

^This is your monthly card machine hire fee - read more about the other fees we apply in our handy Tyl pricing guide.

*New Tyl by NatWest customers only. Minimum 12-month contract. After 3 months standard hire fees per device will apply. Additional fees may apply for data usage or app downloads. Early cancellation fees may apply, eligibility criteria and fees apply.

  • Plugged in permanently at your countertop

  • A 2.8-inch bold backlit screen and a high embossed PIN pad

  • Take payments with Visa, MasterCard, American Express and Discover® Global Network plus the usual suspects like Apple Pay, Google Pay and contactless

  • A top-drawer, PCI-compliant security system designed to protect your business and your customers

  • Take payments over an Ethernet cable plugged directly into your Router

  • Use the Tyl portal at no extra cost – track your sales and check out your settlements and invoices

Tap to Pay on iPhone Champion Purple_540x250

NatWest Tap to Pay

Take card payments with your iPhone and Android phone.

What's in the box?

When you unwrap your Ingenico card machine box, what can you expect to find?

  • Ingenico Desk 3500 countertop payment terminal (of course)
  • Your quick setup guide to help you make a start
  • UK power cable and AC power adapter to get you connected
  • Two rolls of receipt paper for printing those all-important customer receipts. One for now, one for later
  • Ethernet cable – to get you online
  • Decals – to stick in your window
Whats in the box?

How to get started

  1. Get a bespoke quote

    Your quote will be based on what your business needs. Get a simple 12 month contract, with no hidden fees.

  2. Get your card machine

    Once you've been approved, your card machine will be winging its way to you asap. We'll aim to have it with you in 48 hours.

  3. Start getting paid

    Once you’re up and running, cash can hit your account the next business day. No more waiting ages for your money to clear.

  4. Watch your trading data come to life

    Review all your sales and settlements at the touch of a button, and explore your data on the Tyl portal (at no extra cost).


Alternatives to the countertop card machine

All-in-one POS

Clover Flex all-in-one POS card machine

The all-in-one POS system that helps you run your business on the move

  • Wi-Fi + 4G
  • Reporting on the go
  • Manage inventory, orders and staff
  • Access to Clover app marketplace
Learn more about All-in-one POS


Ingenico Move portable card machine

The portable card machine that lets you take payments on the move

  • Wi-Fi or 3G
  • Accept phone payments
  • Customisable shortcuts
  • Optional customer receipts
Learn more about Portable

FAQs about our countertop card machine

How much do countertop card machines cost?

Countertop card machines may be more affordable than you think. A countertop card machine like the Ingenico Desk costs £13.99 + VAT per month. But we like to be transparent about our pricing – this figure refers to your card machine fee, and there may be other charges, which we’ll explain when we issue your quote. Note that as with all Tyl terminals, Ingenico Desk 3500 hire charges are waived for the first 3 months. Read our pricing guide for more information on how Tyl charges work.

What's a countertop card machine?

If you just need to be able to take payments from one location,using a physical countertop card machine could be the right one for you. Once it's connected up via an Ethernet cable, this Ingenico card machine stays put and you can take payments from one place. So if you're usually based at a countertop, you may wish to consider this kind of terminal. You can accept all major credit and debit cards, as well as contactless, Apple Pay and Google Pay.

How does a countertop card machine work?

It's pretty straightforward, really. Once your Ingenico card machine is connected via Ethernet cable, your customer can insert their card into the machine or use the contactless feature and the countertop terminal reads their card data from their credit or debit card chip. Your countertop card machine then transfers your customer's data to our acquiring partner to process, and after the payment's been approved, the funds will hit your business bank account the next working day.

Still have some questions? We’re ready to help

How much could you save?

If you fancy getting a bit more bang for your buck, get a no-obligation quote from us and see if you could save on your current rates.

Help and support

Our FAQs provide some useful tips and how-to videos to help you with your account and card machines.

Get in touch

Give us a call or chat to us online. We’re open Monday to Saturday 8am to midnight and Sunday 9am to 5pm (bank holidays may vary).

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